Complaints & Feedback
Email us your query and we will endeavour to get back to you in 48 hours.
Alternative Options
Prefer not to type? Connect with us directly:
Call Our Hotline
Dial 7091 0900 to speak immediately to a customer support officer.
Send an Email
Reach our resolution desk at complaints@womenmicrobank.com
Visit an Access Point
Talk directly to a Mama Bank Agent at your nearest marketplace branch.
Our Service Promise
We review all digital, written, and telephone forms as a high priority. Our team will resolve or get back to you with an update inside 48 hours.